Terms & Conditions

1. Acceptance of terms

By visiting, browsing, or creating an account on Dail Bharat, you confirm that you are at least 18 years old (or have permission from a parent or guardian) and that you agree to these terms, our Privacy Policy, and any other policies we publish on the site.

These terms apply to all visitors, customers and business owners who use the platform.

2. Our services

Dail Bharat provides a free directory where customers can:

• Search for local businesses by category and city.
• Read descriptions, photos, ratings and reviews.
• Contact businesses directly by phone, WhatsApp or email.

Business owners can create and manage listings, add photos and details, and optionally upgrade to a paid plan for extra features.

We do not own, operate or endorse any business listed on Dail Bharat. Any transaction or agreement is strictly between you and the business.

3. Accounts & registration

Some features require you to create an account. You agree to:

• Provide accurate and up-to-date information.
• Keep your password secure and confidential.
• Notify us immediately if you suspect unauthorised use of your account.

You are responsible for all activity that happens under your account. We may suspend or close accounts that contain false information or violate these terms.

4. Business listings

If you create a business listing, you confirm that:

• You are the owner or an authorised representative of the business.
• The information you publish (name, address, phone, photos, description) is true and accurate.
• You have the right to use any images or content you upload.

We may verify listings and grant a "Verified" badge after checking the phone number, address and ownership. Verification does not mean we endorse the business or guarantee its services.

We reserve the right to edit, hide or remove listings that are misleading, incomplete, or break these terms.

5. Reviews & content

Customers can leave reviews and ratings. When you post content, you agree:

• Your review reflects a genuine experience with the business.
• You will not post abusive, defamatory, or false statements.
• You will not upload spam, advertising, or personal information about others.

By submitting a review, you give Dail Bharat a non-exclusive, royalty-free licence to display, edit and distribute it on our platform and in marketing materials.

We may remove reviews that violate these rules or that we reasonably believe are fake.

6. Plans & payments

Basic listings are free. Paid plans (Silver, Gold, Platinum) offer extra features such as more photos, videos, verification and priority support.

• Paid plans are billed monthly in advance.
• All fees are shown in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• You can upgrade, downgrade or cancel your plan at any time from your dashboard.
• Refunds for unused portions of a billing period are given only where required by law.

We may change plan prices with reasonable notice. Continued use after a price change means you accept the new price.

7. Prohibited conduct

You agree not to:

• Use Dail Bharat for any illegal or fraudulent purpose.
• Post false, misleading or harmful content.
• Impersonate another person or business.
• Scrape, copy or misuse data from the site without permission.
• Interfere with the security or proper working of the platform.
• Upload viruses, malware or harmful code.

Breaking these rules may result in suspension or permanent removal from Dail Bharat.

8. Intellectual property

All content on Dail Bharat — including the logo, design, text, and software — is owned by us or our licensors and protected by Indian and international copyright laws.

You may not copy, reproduce, distribute or create derivative works from our content without our prior written permission, except as allowed by law.

Content that you upload (such as photos or reviews) remains yours, but you grant us the licence described above to display it on the platform.

9. Limitation of liability

Dail Bharat is a directory. We do not guarantee the quality, safety or legality of any business listed on the platform.

To the fullest extent permitted by law, Dail Bharat is not liable for:

• Any loss or damage arising from your use of a listed business.
• Inaccuracies in listings, reviews or other user-generated content.
• Any interruption, error, or technical issue on the site.

Our total liability, if any, will not exceed the amount you paid us (if any) in the 3 months before the claim.

10. Termination

We may suspend or terminate your access to Dail Bharat at any time if you break these terms or if we reasonably believe your use is harmful to others.

You can close your account at any time from your dashboard or by contacting us. Closing your account does not remove content you have already posted publicly, unless you request its removal in writing.

11. Changes to these terms

We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of this page.

If the changes are significant, we will notify you by email or with a notice on the site. Continued use of Dail Bharat after changes means you accept the new terms.

12. Governing law

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts of Delhi NCR, India.

13. Contact us

If you have any questions about these terms, please get in touch:

• ✉ legal@dailbharat.com
• 📞 +91 98765 43210
• 📍 Dail Bharat HQ, Connaught Place, New Delhi 110001, India